Question 1

What is Orbit Charts?

Accepted Answer

Orbit Charts is a market analysis tool that displays financial data in 3D space. It's built specifically for prop firm and short-term traders who need rapid, responsive feedback to make quick trading decisions. Unlike traditional 2D charting platforms, Orbit Charts lets you view market data from multiple angles and see patterns that flat charts struggle to show.

Question 2

Is Orbit Charts a trading platform?

Accepted Answer

No, Orbit Charts is NOT a trading platform. It is intended to be a supplementary tool to provide you with additional insights and analysis related to market data. You cannot place trades in Orbit Charts.

Question 3

What can I see in 3D that I can't see in 2D?

Accepted Answer

Traditional 2D charts have to try and fit immense amounts of data in the same space, often resulting in major clutter and hard to interpret visual data. Orbit Charts is using 3D space to display complex data in new and interesting ways that can be more intuitive and easier to interpret.

Question 4

Do I need to purchase market data separately?

Accepted Answer

No. Orbit Charts includes direct access to market data - no separate subscription needed. Advanced and Max plans include rapid tick-based updates for even faster market data updates.

Question 5

What do I need to run Orbit Charts?

Accepted Answer

Orbit Charts runs directly in your browser with no download required. It works across modern desktop browsers on Mac, Windows, and Linux. For the best experience, use a desktop or laptop with WebGL support, hardware acceleration enabled, and a keyboard and mouse.

Question 6

Can I try Orbit Charts before subscribing?

Accepted Answer

Yes. The Live Demo is available to anyone with no account, subscription, credit card, or download required. Open the web app in demo mode to explore Orbit Charts in your browser with a demo market data setup.

Question 7

What's the difference between the Advanced and Max plans?

Accepted Answer

Advanced includes the core Orbit Charts experience, market data access, rapid tick-based updates, custom timeframes, and advanced indicators like the 3D Trade Heatmap. Max includes everything in Advanced with the least amount of restrictions, including more active charts, more indicators per chart, and the broadest feature access.

Question 8

Can I change plans later?

Accepted Answer

Changing plans is easy and can be done anytime in your account settings. Upgrades take effect immediately—you only pay the prorated difference for the rest of your current billing cycle. Downgrades: your current plan remains active until the end of your current billing cycle, and the new rate and plan will automatically start when your next billing cycle begins.

Question 9

How often are new features added?

Accepted Answer

We use Orbit Charts ourselves and regularly ship improvements, indicator updates, performance refinements, and workflow upgrades. Product updates are released as they are ready.

Question 10

What if I need help getting started?

Accepted Answer

Feel free to reach out for community support on our Discord server (https://discord.gg/JUxVhvbmBs) or email us directly at support@orbitcharts.com.

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